Careers At Domino's Pizza

Above all else, a Domino’s Pizza Driver (Safe Delivery Specialist) is responsible for delivering our products to the customer in a safe manner. Dayshift or full time Drivers however hold a multi skilled role which requires involvement in some In store duties being performed such as answering phones, folding boxes, cleaning, stocking the makeline or putting deliveries away. This list is not exhaustive, and it is a requirement of all drivers both full and part time to contribute to the work of the store whilst not on delivery when requested to do so.

Customer Service

• Project a positive image to the customer
• Be polite and courteous at all times
• Impress every customer
• Ability to handle customer concerns

Safe Delivery Procedures

• Deliver product safely and securely, avoiding unnecessary risks by adhering to all Safety and Security Policies
• Keep vehicles clean, road worthy and in a safe, well maintained condition
• Complete vehicle checklist at the beginning of every shift
• Follow cash drop procedures at the end of every delivery
• Drive safely and courteously, obeying all traffic laws and always adhere to the Highway Code
• Adhere to all safety and security procedures
• Follow late delivery procedures
• Call times “out of the door” / to the customer door
• Wear full uniform at all times and protective clothing when required in line with the image standards
• Know the delivery area
• Be able to read a map
• Demonstrate smart hustle

Cash Handling

• Make accurate cash and/or card transactions in accordance with laid down procedures

Team Work

• Display a spirit of co-operation, teamwork and Hustle
• To immediately inform your manager of any problems
• To assist with in-store jobs when available to do so (eg. answer phones/fold boxes)
• To prepare food for the make-line and assist in re-stocking
• Other related duties as required e.g. leafleting and cleaning
• Help maintain a clean and hygienic store

Key Relationships in General Person(s)

• Store Team Members
• Delivery Drivers
• Management
• Customers
• Suppliers

Key Skills, Knowledge, Experience and Competencies:

• Able to work quickly, and to “hustle positively” during the busy period (“rush”)
• Able to accurately handle orders, cash and card transactions
• Able to communicate verbally, to be understood and the ability to remain courteous and polite at all times
• Basic knowledge of computer systems, basic keyboard skills
• Experience in a service environment is essential and previous experience in a casual dining environment would be an advantage

Additional Information

• This role involves standing, lifting, carrying, reaching and other physical demands
• The work conditions can often incur extreme temperatures during winter and summer with the heat from the oven and the coolness from the walk in fridge, coupled with outdoor activities such as refuse disposal, deliveries and cleaning windows.
• Individuals will be exposed to cornmeal dust
• Other tasks involve hand tasks and include shaping pizza dough, pinching and folding boxes, use of peel to extract products from oven, cutting pizza with a wheel
• The work is repetitive and can be pressurised during busy periods
• All individuals must be able to take an order that involves talking and hearing over the phone or face to face

This role profile is not exhaustive and provides a general overview of the scope of the role. Such duties from time to time may be amended by the Company and from time to time job holders will be required to undertake other duties as necessary to meet the needs of the business.